FAQ

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Fees due at time of application include a $100 holding fee, as well as application fees of $50 per person, 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable.

Applications may be submitted through our property website, or you can stop in the office for a paper application during business hours.

Lansing Tower residents are required to transfer electric services into their name prior to move-in.  The community pays for Trash, Gas, Water/Sewer, and Pest Control and bills back monthly onto the resident ledger.  Pest control is $3/mo while trash, gas, water/sewer will range by the size of your apartment (Trash: $4-$11/mo, Gas: $5-$12/mo, Water/Sewer: $23-$39/mo).  Residents who are renting one of our single family homes should expect that Trash, Gas, Electric, Water/Sewer, Pest Control, and a monthly billing fee will be billed back monthly on the resident ledger.

Security deposits will vary depending on qualifying criteria. Standard security deposits start at $400 and may be up to 1.5x one month's rent.

Rent is always due on the first, and a $75 late fee is assessed on the 5th of every month (even Sundays and holidays).

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. Breed restrictions apply and a pet interview is required. Please visit our pet policy page or call for more details.

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $1500. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, Comcast is available in all apartments and AT&T is available in select apartments.

You are not allowed to use grills on the property.

If you are locked out during business hours, you can come to the office to be let back in your apartment. After hours, you can contact a locksmith for assistance.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.